Terms of Service
Last updated: July 24, 2026
1. AI Accuracy Disclaimer
The platform uses artificial intelligence to detect document boundaries, generate filenames, and assign folder placement. AI systems are imperfect and errors will occur. The client is solely responsible for reviewing all processed output before relying on it for any legal, medical, financial, or business purpose. The company makes no warranty regarding the accuracy, completeness, or fitness for purpose of any AI-generated output.
2. Retain Original Copies
Clients must retain original source documents and/or their original unprocessed scan files at all times. The platform is a document organization aid, not an archival or backup service. The company is not liable for any loss arising from a client's failure to maintain independent copies.
3. Limitation of Liability
Total liability shall not exceed subscription fees paid in the three months preceding the claim. No liability for indirect, incidental, consequential, or punitive damages including lost documents, missed deadlines, regulatory penalties, or loss of business opportunity.
4. Data Processing and Deletion
Client files are processed on Anthropic API infrastructure (Tier 1) and are automatically deleted from all company servers within 30 days of processing completion, or immediately upon confirmed download (whichever comes first). Only anonymized billing metadata is retained after deletion.
5. Credit Pack Non-Refund
Credit packs are non-refundable once credits have been applied to a processing job. Monthly subscription fees are non-refundable for the current billing period. Credit packs are non-refundable once credits have been applied to a processing job. Monthly subscription fees are non-refundable for the current billing period. Unused monthly credits that expire at billing cycle reset are not eligible for refund. Under the credit rollover policy (credits never expire), that last sentence is moot, but is included for legal completeness in case of future policy changes.
6. No Professional Advice
The platform provides document organization services only. Nothing in the platform's output constitutes legal, medical, financial, or professional advice.
7. Acceptable Use
Clients may not upload documents containing illegal content, documents they do not have the right to process, or documents subject to court orders restricting their handling. The company reserves the right to terminate accounts in violation.
8. Service Availability
No uptime SLA guaranteed for Tier 1. Processing times are estimates only and are not contractually binding.
9. Governing Law
Ontario, Canada.